Contact Us
Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to flag an issue with the site? This page explains the best way to reach us and what we can (and can't) help with.
How to reach us
The quickest way to contact Sweepstakes Casinos is by email at [email protected]. Send us as much detail as you can — which page or review you're referring to, and what prompted you to write in — so we can get back to you with something useful rather than a generic reply. We read every message that comes in, though during busier periods it may take a little longer than usual to respond.
What we can help with
- Corrections or updates to information on a review — for example, if a welcome offer, eligible state list, or redemption threshold has changed since we last checked it.
- General questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins.
- Feedback on your own experience with a platform we cover, positive or negative.
- Suggestions for topics or comparisons you'd like to see us add.
- Reports of broken links, outdated pages, or anything else that isn't working as it should.
What we can't help with
We're an independent research and comparison site, not the operator of any sweepstakes casino. That means we can't access your account, process a redemption, verify your identity, or resolve a billing dispute on a platform's behalf. If you're having trouble with an account, a coin purchase, or a prize redemption, you'll need to contact that operator directly through the support channel listed in their own terms and conditions — usually found in their help centre or account settings.
Similarly, we can't offer legal advice on whether a specific sweepstakes casino is permitted in your state. Availability changes state by state and operators sometimes adjust which states they serve, so always check a platform's own eligibility list and current terms before signing up. If you'd like a general overview of how these platforms work responsibly, our Responsible Gambling page is a useful starting point.
Before you write in about a review
If your message is about accuracy — a welcome bonus, a rating, or a state restriction that looks out of date — please note the exact page and the detail in question. Our editorial team periodically rechecks the offers listed on the site, but operators change their terms often, and reader reports genuinely help us catch things faster. We don't accept payment in exchange for changing a rating or ranking, and any commercial relationship we have with a listed platform never decides where it sits in our comparisons.
Other ways to find what you need
Not sure a message is even necessary? A lot of common questions are already answered elsewhere on the site. If you're trying to understand how player protections and account limits generally work, see Responsible Gambling. If you want to know more about who runs this site and how we approach our reviews, visit About Us. And if you're looking for the legal terms that govern use of thescientistt.com, those are set out in full on our Terms and Conditions page.
A quick note on age and eligibility
Sweepstakes Casinos is written for adults of legal age researching sweepstakes and social casino platforms. If your enquiry relates to an account held by someone under the applicable age requirement for a given operator, please raise it directly with that operator rather than with us, since we don't hold or manage any user accounts ourselves.